21482
2001-02
663
Bt Home Highway
Harry Barnes
2002-01-15
That this House is deeply concerned that the BT Home Highway fails to operate any automatic mechanisms to ensure that abnormal and dramatically changing usages of their facilities are quickly drawn to the attention of recently established customers, which would give warned customers an immediate opportunity to check to ensure that no errors had crept into their usage of the system; believes that the failure to operate an automatic checking system casts doubts upon the technological standing of the Home Highway system; notes that in one case a family ran up a phone bill of well over ú4,000 in a period from Christmas morning to 21st February when in their initial absence a computer attempted to log-on to the Home Highway regularly at intervals of around a second, a problem that was not brought to light until BT submitted their bill, whilst a subsequent itemised bill ran to 1,600 pages, and believes the bill should have been cancelled and that people would be well advised not to join the BT Home Highway as new customers until an automatic fail-safe arrangement is introduced, whilst current customers should be vigilant in checking against any similar costly problem.
Harry Barnes
2002-01-15
Proposed
North East Derbyshire
Labour
Dennis Skinner
2002-01-16
Seconded
Bolsover
Labour
Ashok Kumar
2002-01-16
Seconded
Middlesbrough South & East Cleveland
Labour
Lindsay Hoyle
2002-01-16
Seconded
Chorley
Labour
Derek Wyatt
2002-01-16
Seconded
Sittingbourne & Sheppey
Labour
David Winnick
2002-01-16
Seconded
Walsall North
Labour
Martin Smyth
2002-01-16
Signed
Belfast South
UUP
Kevin McNamara
2002-01-16
Signed
Kingston upon Hull North
Labour
Eric Illsley
2002-01-17
Signed
Barnsley Central
Labour
Gordon Marsden
2002-01-17
Signed
Blackpool South
Labour
Jim Dobbin
2002-01-17
Signed
Heywood & Middleton
Labour Co-operative
David Drew
2002-01-18
Signed
Stroud
Labour Co-operative
Rudi Vis
2002-01-18
Signed
Finchley & Golders Green
Labour
Betty Williams
2002-01-21
Signed
Conwy
Labour
Roy Beggs
2002-01-22
Signed
East Antrim
UUP
Brian Jenkins
2002-01-28
Signed
Tamworth
Labour
Ann Cryer
2002-01-28
Signed
Keighley
Labour
Diane Abbott
2002-01-31
Signed
Hackney North & Stoke Newington
Labour
Alan Simpson
2002-03-07
Signed
Nottingham South
Labour
Nick Palmer
2002-03-11
Signed
Broxtowe
Labour
Tony McWalter
2002-04-11
Signed
Hemel Hempstead
Labour Co-operative
John Austin
2002-04-23
Signed
Erith & Thamesmead
Labour