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Hoover Free-Flight Offers

EDM number 1610 in 1992-93, proposed by Nigel Griffiths on 15/03/1993.

That this House congratulates the Daily Record for its articles on Hoover 'Free Flight' offers and BBC TV's Watchdog programme for its highly critical report on Hoover Free-flight offers; notes that the Daily Record contacted 300 people who complained in 1992 and found only 7 per cent. had their complaint resolved by mid-March; notes that since 8th March Watchdog has received over 600 complaints and enquiries from consumers concerned that Hoover can no longer guarantee to honour the offer; notes that Hoover and 'Your Leisure' place unjustifiable obstacles to prevent consumers taking up the offer, including failing to confirm availability of tickets for the date sought, but requesting details of accommodation and insurance, and by failing to ensure consumers receive documentation; regrets the failure of Hoover to give any figure for the number of people eligible for the offers, estimated at 200,000, the number who have applied for tickets, the number of tickets supplied and the number of disappointed consumers they are unable to provide tickets for; regrets that Hoover claimed that 80 per cent. to 90 per cent. of first-choice flights would be met when there is no evidence to support this; calls on Hoover to honour the spirit of their offer and tackle all outstanding cases and grievances by their customers; and calls on the Department of Trade and Industry to conduct an enquiry into Hoover and other Free-flight offers and to ensure that an enforceable code of conduct is adhered to, which ensure that companies have management expertise and resources to enable such offers to be properly administered.

This motion has been signed by a total of 85 MPs.

Nigel Griffiths15/03/1993Edinburgh SouthProposed
Stephen Byers15/03/1993WallsendSigned
Max Madden15/03/1993Bradford WestSigned
Malcolm Chisholm15/03/1993Edinburgh LeithSigned
Michael Clapham15/03/1993Barnsley West & PenistoneSigned
Eric Clarke15/03/1993MidlothianSigned
Tom Cox15/03/1993TootingSigned
John Denham15/03/1993Southampton, ItchenSigned
Brian H Donohoe15/03/1993Cunninghame SouthSigned
Angela Eagle15/03/1993WallaseySigned
Mike Gapes15/03/1993Ilford SouthSigned
Irene Adams15/03/1993Paisley NorthSigned
Win Griffiths15/03/1993BridgendSigned
Joe Ashton15/03/1993BassetlawSigned
Harry Barnes15/03/1993North East DerbyshireSigned
Hugh Bayley15/03/1993York, City ofSigned
Tony Benn15/03/1993ChesterfieldSigned
Paddy Tipping15/03/1993SherwoodSigned
Dennis Turner15/03/1993Wolverhampton South EastSigned
Mike Watson15/03/1993Glasgow CentralSigned
David Winnick15/03/1993Walsall NorthSigned
James Wray15/03/1993Glasgow ProvanSigned
Tony Wright15/03/1993Cannock and BurntwoodSigned
David Young15/03/1993Bolton South EastSigned
Estelle Morris15/03/1993Birmingham, YardleySigned
Roland Boyes15/03/1993Houghton and WashingtonSigned
Ken Purchase15/03/1993Wolverhampton North EastSigned
Stuart Randall15/03/1993Kingston upon Hull WestSigned
Jeff Rooker15/03/1993Birmingham, Perry BarrSigned
Ernie Ross15/03/1993Dundee WestSigned
Joan Ruddock15/03/1993Lewisham, DeptfordSigned
Barry Sheerman15/03/1993HuddersfieldSigned
Dennis Skinner15/03/1993BolsoverSigned
Rachel Squire15/03/1993Dunfermline WestSigned
Jimmy Hood15/03/1993ClydesdaleSigned
Geoff Hoon15/03/1993AshfieldSigned
Robert Hughes15/03/1993Aberdeen NorthSigned
Roy Hughes15/03/1993Newport EastSigned
Tessa Jowell15/03/1993DulwichSigned
Robert Litherland15/03/1993Manchester CentralSigned
Eddie Loyden15/03/1993Liverpool, GarstonSigned
Calum MacDonald15/03/1993Na h-Eileanan an IarSigned
Andrew MacKinlay15/03/1993ThurrockSigned
John McAllion15/03/1993Dundee EastSigned
John McFall15/03/1993DumbartonSigned
William McKelvey15/03/1993Kilmarnock & LoudounSigned
Alun Michael15/03/1993Cardiff South & PenarthSigned
Tony Banks16/03/1993Newham North WestSigned
Janet Anderson16/03/1993Rossendale & DarwenSigned
Jim Dowd16/03/1993Lewisham WestSigned
Michael Connarty16/03/1993Falkirk EastSigned
Keith Bradley16/03/1993Manchester, WithingtonSigned
Alan Meale16/03/1993MansfieldSigned
Bill Michie16/03/1993Sheffield, HeeleySigned
Peter Hardy16/03/1993WentworthSigned
Tony Lloyd16/03/1993StretfordSigned
Alice Mahon16/03/1993HalifaxSigned
Bridget Prentice17/03/1993Lewisham EastSigned
Doug Hoyle17/03/1993Warrington NorthSigned
Eric Illsley17/03/1993Barnsley CentralSigned
Alan Milburn17/03/1993DarlingtonSigned
Bob Cryer17/03/1993Bradford SouthSigned
John Cummings17/03/1993EasingtonSigned
Norman Godman17/03/1993Greenock and Port GlasgowSigned
Ken Livingstone18/03/1993Brent EastSigned
John Battle18/03/1993Leeds WestSigned
Derek Enright19/03/1993HemsworthSigned
Audrey Wise19/03/1993PrestonSigned
David Jamieson22/03/1993Plymouth, DevonportSigned
Martyn Jones23/03/1993Clwyd South WestSigned
Ian McCartney23/03/1993MakerfieldSigned
Alex Carlile23/03/1993MontgomerySigned
Jack Thompson23/03/1993WansbeckSigned
Robert Parry24/03/1993Liverpool, RiversideSigned
Adam Ingram24/03/1993East KilbrideSigned
Frank Cook24/03/1993Stockton NorthSigned
Matthew Taylor24/03/1993TruroSigned
Andrew Miller25/03/1993Ellesmere Port & NestonSigned
John Gunnell25/03/1993Leeds South and MorleySigned
Peter Pike26/03/1993BurnleySigned
Jo Richardson26/03/1993BarkingSigned
Brian Wilson29/03/1993Cunninghame NorthSigned
Mike Hall31/03/1993Warrington SouthSigned
Jim Wallace31/03/1993Orkney & ShetlandSigned
Kevin Hughes20/04/1993Doncaster NorthSigned

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