Hoover Free-Flight Offers

EDM number 1610 in 1992-93, proposed by Nigel Griffiths on 15/03/1993.

That this House congratulates the Daily Record for its articles on Hoover 'Free Flight' offers and BBC TV's Watchdog programme for its highly critical report on Hoover Free-flight offers; notes that the Daily Record contacted 300 people who complained in 1992 and found only 7 per cent. had their complaint resolved by mid-March; notes that since 8th March Watchdog has received over 600 complaints and enquiries from consumers concerned that Hoover can no longer guarantee to honour the offer; notes that Hoover and 'Your Leisure' place unjustifiable obstacles to prevent consumers taking up the offer, including failing to confirm availability of tickets for the date sought, but requesting details of accommodation and insurance, and by failing to ensure consumers receive documentation; regrets the failure of Hoover to give any figure for the number of people eligible for the offers, estimated at 200,000, the number who have applied for tickets, the number of tickets supplied and the number of disappointed consumers they are unable to provide tickets for; regrets that Hoover claimed that 80 per cent. to 90 per cent. of first-choice flights would be met when there is no evidence to support this; calls on Hoover to honour the spirit of their offer and tackle all outstanding cases and grievances by their customers; and calls on the Department of Trade and Industry to conduct an enquiry into Hoover and other Free-flight offers and to ensure that an enforceable code of conduct is adhered to, which ensure that companies have management expertise and resources to enable such offers to be properly administered.

This motion has been signed by a total of 85 MPs.

MP	Date	Constituency	Party	Type
Nigel Griffiths	15/03/1993	Edinburgh South		Proposed
Irene Adams	15/03/1993	Paisley North		Signed
Mike Gapes	15/03/1993	Ilford South		Signed
Angela Eagle	15/03/1993	Wallasey		Signed
Brian H Donohoe	15/03/1993	Cunninghame South		Signed
John Denham	15/03/1993	Southampton, Itchen		Signed
Tom Cox	15/03/1993	Tooting		Signed
Eric Clarke	15/03/1993	Midlothian		Signed
Michael Clapham	15/03/1993	Barnsley West & Penistone		Signed
Malcolm Chisholm	15/03/1993	Edinburgh Leith		Signed
Stephen Byers	15/03/1993	Wallsend		Signed
Win Griffiths	15/03/1993	Bridgend		Signed
Joe Ashton	15/03/1993	Bassetlaw		Signed
David Young	15/03/1993	Bolton South East		Signed
Tony Wright	15/03/1993	Cannock and Burntwood		Signed
James Wray	15/03/1993	Glasgow Provan		Signed
David Winnick	15/03/1993	Walsall North		Signed
Mike Watson	15/03/1993	Glasgow Central		Signed
Dennis Turner	15/03/1993	Wolverhampton South East		Signed
Paddy Tipping	15/03/1993	Sherwood		Signed
Tony Benn	15/03/1993	Chesterfield		Signed
Hugh Bayley	15/03/1993	York, City of		Signed
Harry Barnes	15/03/1993	North East Derbyshire		Signed
Roland Boyes	15/03/1993	Houghton and Washington		Signed
Estelle Morris	15/03/1993	Birmingham, Yardley		Signed
Jimmy Hood	15/03/1993	Clydesdale		Signed
Rachel Squire	15/03/1993	Dunfermline West		Signed
Dennis Skinner	15/03/1993	Bolsover		Signed
Barry Sheerman	15/03/1993	Huddersfield		Signed
Joan Ruddock	15/03/1993	Lewisham, Deptford		Signed
Ernie Ross	15/03/1993	Dundee West		Signed
Jeff Rooker	15/03/1993	Birmingham, Perry Barr		Signed
Stuart Randall	15/03/1993	Kingston upon Hull West		Signed
Ken Purchase	15/03/1993	Wolverhampton North East		Signed
Max Madden	15/03/1993	Bradford West		Signed
Geoff Hoon	15/03/1993	Ashfield		Signed
Robert Hughes	15/03/1993	Aberdeen North		Signed
Alun Michael	15/03/1993	Cardiff South & Penarth		Signed
William McKelvey	15/03/1993	Kilmarnock & Loudoun		Signed
John McFall	15/03/1993	Dumbarton		Signed
John McAllion	15/03/1993	Dundee East		Signed
Andrew MacKinlay	15/03/1993	Thurrock		Signed
Calum MacDonald	15/03/1993	Na h-Eileanan an Iar		Signed
Eddie Loyden	15/03/1993	Liverpool, Garston		Signed
Robert Litherland	15/03/1993	Manchester Central		Signed
Tessa Jowell	15/03/1993	Dulwich		Signed
Roy Hughes	15/03/1993	Newport East		Signed
Michael Connarty	16/03/1993	Falkirk East		Signed
Jim Dowd	16/03/1993	Lewisham West		Signed
Janet Anderson	16/03/1993	Rossendale & Darwen		Signed
Tony Banks	16/03/1993	Newham North West		Signed
Keith Bradley	16/03/1993	Manchester, Withington		Signed
Bill Michie	16/03/1993	Sheffield, Heeley		Signed
Alan Meale	16/03/1993	Mansfield		Signed
Alice Mahon	16/03/1993	Halifax		Signed
Tony Lloyd	16/03/1993	Stretford		Signed
Peter Hardy	16/03/1993	Wentworth		Signed
Norman Godman	17/03/1993	Greenock and Port Glasgow		Signed
John Cummings	17/03/1993	Easington		Signed
Bob Cryer	17/03/1993	Bradford South		Signed
Alan Milburn	17/03/1993	Darlington		Signed
Eric Illsley	17/03/1993	Barnsley Central		Signed
Doug Hoyle	17/03/1993	Warrington North		Signed
Bridget Prentice	17/03/1993	Lewisham East		Signed
Ken Livingstone	18/03/1993	Brent East		Signed
John Battle	18/03/1993	Leeds West		Signed
Derek Enright	19/03/1993	Hemsworth		Signed
Audrey Wise	19/03/1993	Preston		Signed
David Jamieson	22/03/1993	Plymouth, Devonport		Signed
Martyn Jones	23/03/1993	Clwyd South West		Signed
Ian McCartney	23/03/1993	Makerfield		Signed
Alex Carlile	23/03/1993	Montgomery		Signed
Jack Thompson	23/03/1993	Wansbeck		Signed
Robert Parry	24/03/1993	Liverpool, Riverside		Signed
Adam Ingram	24/03/1993	East Kilbride		Signed
Frank Cook	24/03/1993	Stockton North		Signed
Matthew Taylor	24/03/1993	Truro		Signed
John Gunnell	25/03/1993	Leeds South and Morley		Signed
Andrew Miller	25/03/1993	Ellesmere Port & Neston		Signed
Peter Pike	26/03/1993	Burnley		Signed
Jo Richardson	26/03/1993	Barking		Signed
Brian Wilson	29/03/1993	Cunninghame North		Signed
Mike Hall	31/03/1993	Warrington South		Signed
Jim Wallace	31/03/1993	Orkney & Shetland		Signed
Kevin Hughes	20/04/1993	Doncaster North		Signed

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