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Bt Home Highway

EDM number 663 in 2001-02, proposed by Harry Barnes on 15/01/2002.

That this House is deeply concerned that the BT Home Highway fails to operate any automatic mechanisms to ensure that abnormal and dramatically changing usages of their facilities are quickly drawn to the attention of recently established customers, which would give warned customers an immediate opportunity to check to ensure that no errors had crept into their usage of the system; believes that the failure to operate an automatic checking system casts doubts upon the technological standing of the Home Highway system; notes that in one case a family ran up a phone bill of well over ú4,000 in a period from Christmas morning to 21st February when in their initial absence a computer attempted to log-on to the Home Highway regularly at intervals of around a second, a problem that was not brought to light until BT submitted their bill, whilst a subsequent itemised bill ran to 1,600 pages, and believes the bill should have been cancelled and that people would be well advised not to join the BT Home Highway as new customers until an automatic fail-safe arrangement is introduced, whilst current customers should be vigilant in checking against any similar costly problem.

This motion has been signed by a total of 22 MPs.

Harry Barnes15/01/2002North East DerbyshireLabourProposed
Dennis Skinner16/01/2002BolsoverLabourSeconded
Ashok Kumar16/01/2002Middlesbrough South & East ClevelandLabourSeconded
Lindsay Hoyle16/01/2002ChorleyLabourSeconded
Derek Wyatt16/01/2002Sittingbourne & SheppeyLabourSeconded
David Winnick16/01/2002Walsall NorthLabourSeconded
Martin Smyth16/01/2002Belfast SouthUUPSigned
Kevin McNamara16/01/2002Kingston upon Hull NorthLabourSigned
Eric Illsley17/01/2002Barnsley CentralLabourSigned
Gordon Marsden17/01/2002Blackpool SouthLabourSigned
Jim Dobbin17/01/2002Heywood & MiddletonLabour Co-operativeSigned
David Drew18/01/2002StroudLabour Co-operativeSigned
Rudi Vis18/01/2002Finchley & Golders GreenLabourSigned
Betty Williams21/01/2002ConwyLabourSigned
Roy Beggs22/01/2002East AntrimUUPSigned
Brian Jenkins28/01/2002TamworthLabourSigned
Ann Cryer28/01/2002KeighleyLabourSigned
Diane Abbott31/01/2002Hackney North & Stoke NewingtonLabourSigned
Alan Simpson07/03/2002Nottingham SouthLabourSigned
Nick Palmer11/03/2002BroxtoweLabourSigned
Tony McWalter11/04/2002Hemel HempsteadLabour Co-operativeSigned
John Austin23/04/2002Erith & ThamesmeadLabourSigned

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