Energy Company Practices On Overcharging And Credit Balances

EDM number 158 in 2008-09, proposed by John Mann on 08/12/2008.
Categorised under the topics of Consumers and Energy.

That this House notes that for many the cheapest way to pay their energy bills is by direct debit; further notes that direct debit allows companies to vary the amount they withdraw from a customer's account and that energy companies can withdraw more than they are owed and hold this amount in credit; believes that customers have the right to assume that the direct debit sum should not fluctuate without reason; further notes that some energy companies have taken additional sums and held them in credit without cause; observes that this makes it difficult for customers to manage their finances and can leave them without money; and condemns this practice.

This motion has been signed by a total of 70 MPs, 3 of these signatures have been withdrawn.