Performance Of BT Openreach

EDM number 535 in 2014-15, proposed by Robert Smith on 20/11/2014.
Categorised under the topics of Standards and Telecommunications.

That this House notes with concern the number of businesses and households who have experienced telecommunication problems because of the failure of BT Openreach contractors to install telephone landlines and repair faults within a reasonable timeframe; recognises that reliable telephone and broadband connections are crucial for businesses and families across the UK; further notes the frustration and difficulties experienced by those who have been left without a telephone line or broadband access; further notes that people cannot complain directly to Openreach but must go through their service provider often causing further inconvenience to consumers; and calls on Ofcom to ensure that the minimum targets imposed on BT Openreach are met and their performance is monitored to ensure that future customers do not experience the levels of poor service that have been reported.

This motion has been signed by a total of 24 MPs.